Orders are shipped within 3-5 business days. We are happy to ship internationally, but all taxes and duties are the responsibility of the recipient. Please double check billing and shipping information before submitting your order as re-routing packages can be difficult. We will do everything in our power to help assist you with items lost in transit, however we are not responsible for lost or stolen packages. Pre-sale items may take up to 12 weeks to ship.
frnds of ours accepts items for full refund or exchange within fourteen days of the order ship date. All domestic returns are subject to a $5 restocking fee, international returns are $10. Items must be in their original condition and packaging with the tags attached. Intimates, jewelry, and sale items are final and cannot be returned or exchanged. For return instructions please email firstname.lastname@example.org with your order number and the details of the item you wish to return or exchange. We do not include a printed copy of the receipt inside of the package as an effort to save paper so please refer to your order confirmation email.